FAQ

Accommodation Questions: Questions 1-6

Preparing for Travel and Arrival: Questions 7-18

Activities Based on Time and Season: Questions 19-24

Questions Upon Arrival: Question 25

1. Can I find accommodation in Trinity without making reservations ahead of time?

2. I want to be near attractions, but I don’t wish to stay in a “touristy” area, is that possible in Trinity?

3. Why does the Artisan Inn require an immediate deposit?

4. Why is there still a an administration fee even if I cancel right after booking?

5. What is the best room or vacation home to rent if someone in our party requires a wheelchair, or has mobility issues and should avoid stairs?

6. Fisher Cove Room or Fort Point Room appear to be the exact same rooms as Campbell Suite.  Why is Campbell house listed as a suite when it is a full private home.

7. Is there Cell Phone Service In Trinity?

8. Do all properties have a good wifi connection

9. What type of clothing should I pack?

10. Where is the last gas station before getting to Trinity?

11. I am renting a vacation home, where should I shop for groceries?

12. I am renting a vacation home, is there a place in the area to purchase wine and spirits?

13. What is the difference between Trinity Bay, Trinity Bight and Trinity?

14. When I enter Trinity on Google Maps two Trinity’s appear, which one is correct?

15. Someone in our party has health issues, where is the nearest Hospital in case of emergency?

16. My flight arrives in St. John’s late at night, is it safe to drive to Trinity at night?

17.I will not have a car while in Newfoundland, is there transportation to Trinity from St. John’s?

18. Can I rent a car upon arrival in Newfoundland?

19. When is the best time to see icebergs in Newfoundland?

20. When is the best time to see puffins in Newfoundland?

21. When is the best time to see whales in Newfoundland?

22.When is the best time for berry picking in Newfoundland?

23. When do most attractions open in the area?

24. Can I fish for cod while in Newfoundland?

Accommodation Questions

1.  Can I find accommodation in Trinity without making reservations ahead of time?

It is always best to book ahead of time.  While there are many B&Bs and small inns in the area there are no larger hotels which means that there are a limited number of rooms in comparison to the amount of people who wish to visit the area.  While last-minute bookings are easier in May and October, please keep in mind that many businesses determine opening and closing dates based on pre-bookings so you may arrive and discover that many accommodations and dining options are closed.

2. I want to be near attractions, but I don’t wish to stay in a “touristy” area, is that possible in Trinity?

Absolutely.   Most attractions in Trinity are located on the north arm of Trinity, while the majority of Artisan Inn properties are located on the mid-section of the southwest arm along Fisher Cove (it takes roughly 5-10 minutes to walk to most attractions from Artisan Inn properties).  Our side of town is mainly occupied by seaside houses and private properties so there are fewer pedestrians and fewer vehicles passing on the roads.  This means that guests of the Artisan Inn can enjoy being just a few minutes walk away from restaurants, the theatre, boat tours and museums while also experiencing the tranquility of a genuine Newfoundland out-port experience while relaxing on the premises.

3. Why does the Artisan Inn require an immediate deposit?

Our rooms and vacation homes are often booked out early and, as a result, we turn away over a thousand visitors a year because we are full.  When guests cancel at the last minute it means that a space, which could have been booked many times over, will sit empty.

4. Why is there still a an administration fee even if I cancel right after booking?

The administrative fee covers costs of processing the reservation, generating and sending confirmations, removing the reservation from our systems and the fees charged by the credit card companies for processing and refunding the down payment.  We understand that sometimes guests can make mistakes with their dates or itinerary, which is why for the first 24 hours after a booking we only charge 6% to cover credit card fees.

5. Best room or vacation home to rent if someone in our party requires a wheelchair, or has mobility issues and should avoid stairs.

Please note that dure to the historic nature of many of our properties, none are officially wheelchair accessible.

The Studio Suite, located in Barbour Place, is a wheelchair friendly room.  Parking is available next to the door, a ramp system connects the parking area, the suite, the ocean side deck and the restaurant where breakfast and dinner are served.  Wide doorframes allow for easy mobility. Please note the that bathroom does have a tub versus walk in shower. We recommend that you look at the photos on the STUDIO  profile page. The Barbour Place, where the Studio Suite, is located can also be rented as a 3 bedroom private vacation home under special circumstances.

While we have no vacation homes with both a bathroom and bedroom on the ground floor, Admiral’s Lookout, Cove Cottage and Harbour House have pull out couches and washrooms on the main floor if someone wants to avoid going up and down the stairs during their stay.

We do not recommend guests with mobility issues to rent Gover House as it has a long path to access it and while one bedroom is on the main floor both bathrooms are on the second floor.

6. Fisher Cove Room or Fort Point Room appear to be the exact same rooms as Campbell Suite.

Prior to the pandemic Campbell House was always rented by the room, however, we found that during the pandemic it was easier on HR to rent it as a full property and we have enough guests interested in renting the entire property privately that we have decided to go that route.  We still list the individual rooms on our website since during the early May and late October we do sometimes rent the rooms individually.   The Campbell House is listed as a suite versus a vacation home because guests do not have access to a full kitchen (there is a coffee station, toaster and microwave but no ability to cook).  Our concern is that guests will make the assumption there is a full kitchen if they see it listed as a vacation home.

Preparing for Travel and Arrival

7. Is there Cell Phone Service In Trinity?

Telus and Bell both offer cell phone service in Trinity. Rogers does not seem to work anywhere in the Bonavista Peninsula past Clarenville.  We suggest before arriving in Trinity to set up wifi calling on your cell phone. This will allow you to make and receive free clear calls on your cell phone when you are connected to our wifi network.

8. Do all properties have a good wifi connection

Yes. All rented properties have their own wifi network.

9. What type of clothing should I pack?

When travelling to Newfoundland it is always best to wear layers.  Temperatures can change quickly as the day progresses and it is always a good idea to bring rain gear.  With lots of hiking trails in the area a good pair of comfortable walking shoes is a good idea.  Don’t be mistaken, it does get warm in Newfoundland, so don’t forget to bring some lighter clothing as well.

10. Where is the last gas station before getting to Trinity? 

There is an Esso as well as an Irving located in Lethbridge approximately 30 minutes before reaching Trinity.  A smaller independently run service stations are located just minutes away from Trinity in Port Rexton.

11. I am renting a vacation home, where should I shop for groceries?

For the largest selection of groceries guests can stop into Sobeys or Walmart while in Clarenville, one hour before reaching Trinity.  Once in Trinity a Value Foods grocery store, as well as small convenience stores are located just a few minutes drive from the Artisan Inn.

12. I am renting a vacation home, is there a place in the area to purchase wine and spirits?

There is a NLC (Newfoundland Liquor Corporation) Express located just 10 minutes from Trinity in Port Rexton.  Despite being small, the store offers a well chosen selection of wines, spirits and beers.  For a much larger selection visitors should visit the NLC in Clarenville as they make their way to Trinity.  This full liquor store offers a very large selection of wines from all over the world as well as spirits and beers.

13. What is the difference between Trinity Bay, Trinity Bight and Trinity?

Trinity Bay is the body of water surrounding the eastern side on the Bonavista Peninsula and the eastern side of the Bacalieu Trail.

Trinity Bight is a cluster of communities on the Bonavista Peninsula.

Trinity is the historic town located off of route 239 where the Artisan Inn as well as many historic buildings and the theatre are located.

14. When I enter Trinity on Google Maps two Trinity’s appear, which one is correct?

The Artisan Inn is located in the town of Trinity, Trinity Bay in Eastern Newfoundland.  Another Trinity is located on Bonavista Bay, in Central Newfoundland.  This can be confusing since our Trinity is located on the Bonavista Peninsula. When searching for driving directions on a gps be sure to select “Trinity, Trinity Bay”.   Some internet mapping systems have the Artisan Inn and Twine Loft Restaurant marked in the incorrect location.  Always rely on the gps coordinates provided on this site and know that we are located aproximately 3 hours from St. John’s.

15. Someone in our party has health issues, where is the nearest hospital in case of emergency?

One hospital is located in Bonavista approximately a 40 minutes drive from Trinity.  A second hospital is located in Clarenville approximately an hour drive from Trinity.  Newfoundland has a 24 hour healthline which guests can call free of charge in case of emergency.  An ambulance service is available in Trinity in case of emergency.  Further information and contact numbers are provided in the Artisan Inn room directories.

16. My flight arrives in St. John’s late at night, is it safe to drive to Trinity at night?

It is not recommended that you drive late at night due to the high volume of moose on the roads.  Moose can be very difficult to spot at night and fog is quite common in the evening.  Always be alert when driving and avoid trips at dawn and dusk.

17. I will not have a car while in Newfoundland, is there transportation to Trinity from St. John’s?

Yes there is a service called Bonavista Cabs.  For approximately $40-$60 per person this cab (a large van) will pick up passengers in St. John’s (passengers can be picked up from their homes, hotels, the airport…) and will be driven to Trinity and dropped off at the Artisan Inn.  The service will also take passengers back to St. John’s from Trinity.  The service leave Trinity once a day (except Saturdays) early in the morning and leaves St. John’s for Trinity early in the afternoon.  Despite this service we he highly recommend that visitors come by car as there is no public transport within Trinity Bight and there is much to do in surrounding communities just a short drive away.

18. Can I rent a car upon arrival in Newfoundland?

Depending on the month, but we always recommend booking your vehicle as soon as you make any reservations for flights and accommodations.  Vehicles for July and August tend to start selling out by February. There are fewer rental cars than visitors who need them in Newfoundland.  People have often been forced to cancel their accommodation bookings province wide because they have not been able to rent a car upon arrival.

Activities Based on Time and Season

19. When is the best time to see icebergs in Newfoundland?

Late May and June are often the best times to see icebergs. Follow us on Facebook and we will post updates on when they are in Trinity Bay.  www.icebergfinder.com is also an excellent tool for following icebergs.*

20. When is the best time to see Atlantic Puffins?

The Atlantic Puffin spends most of its life a sea and returns to land breed in late spring (Mid May to Early June) and early summer (Mid August).  Visiting Elliston, just a 30-40 minute drive from the Artisan Inn is one of the best locations in Newfoundland to spot Atlantic Puffins from land*.

21. When is the best time to see whales in Newfoundland?

Most of the whales will arrive after the capelin do, which is often mid-June until late August and early September.  While the majority of humbacks do leave by September, some do remain and other species remain in the fall as well including Sperm Whales , super pods of Dolphins and Orcas. Follow us on Facebook and the Artisan Inn will post updates about whales spotted in the area.  Two whale watching tours leave from within walking distance of the Artisan Inn*.

*Guarantees can never be made on the arrival of icebergs, puffins and whales.

22. When is the best time for berry picking in Newfoundland?

Mid August to early September is the best time to pick berries in Trinity.

23. When do most attractions open in the area?

Many provincial attractions open for May 24 weekend (the 3rd weekend of May), but a handful of shops, tours and restaurants open earlier than that.

24. Can I fish for cod while in Newfoundland?

People can only fish for cod during the Food Fishery.  The dates for the food fishery are determined by the government and boats are limited to 5 cod per person and a max of 15 cod per boat.  The cod caught during the food fishery cannot be sold for commercial purposes.  There is no tour that offers such an experience officially, but sometimes local fisherman will take visitors out and let them jig a cod.

 

Evening Dining

 

Information regarding the following can be found in order on this page

General Information & Price
Sample menus
Making a reservation
Catering to dietary restrictions
Minimum age of guests
Accessibility

General information regarding evening dining

The Twine Loft serves as the dining room for the Artisan Inn, however, we are licensed to serve the public and accept reservations for those not staying at the inn.  Our restaurant is recommended by Where to Eat in Canada and is a recipient of the Newfoundland and Labrador Restaurateur of the Year Award.  We categorize ourselves as a “casual-fine dining” experience. Our meals are meant to deliver the same satisfied feeling of having a home cooked meal while on the road, highlighted by local flavors, served in a uniquely Newfoundland atmosphere with professional and friendly service that is both attentive and relaxed at the same time.

Price: A 3-course evening meal is approx. $69 plus tax in 2024. Our pricing may vary by a few dollars throughout the season and is based on the cost of ingredients, whether that cost is from employing a gardener to grow our greens and herbs, purchasing from specific local food harvesters or covering the fuel and human resource costs involved in making trips that are sometimes up to 6 hours to procure ingredients.  We also believe in ensuring our staff a livable wage deserving of someone who dedicates themselves to taking care of those who travel to our small corner of the Canada.

Dining Times: Set dining times vary depending on the day and month. To see dining times, please go to our BOOK NOW section, select Twine Loft Reservation Request and select desired date.

 

The Meal: Because of our small kitchen size, we have decided to focus on a small, but well-prepared menu each night. Guests are served a three-course meal with a choice between 2 appetizers, 2 main courses (usually a meat or fish option), and a dessert. 3 course Vegan, Vegetarian, Celiac and Lactose-free menus can be arranged in advance. Please see the section below regarding dietary restrictions. All guests must pre-select their main course option the morning of the reservation and will be sent their choices the evening prior by email.

Roasted potatoes, cod and asparagus

SAMPLE MENU

Please note this may not be your option on the day of your meal

Appetizer

Choice of Cod Chowder or Warmed Spinach and Bacon Salad with Maple Dijon Dressing 

Main Course

Quidi Vidi Honey Brown Beer Braised Lamb Shank served with Roasted Root Vegetables and Caramelized Onion Mashed Potatoes

or 

Fresh Local Cod en Papillote served with Sautéed Asparagus and Roasted Lemon Potatoes

Dessert

Blueberry Lemon Torte 

 

Other sample menus: Please note we can only confirm our menu for a certain night by the day prior. When booking you will have the opportunity to let us know if there are any principal proteins you won’t eat to help us plan then menu for that evening.

 

Catering to your dietary needs

We understand that set menu dining can sometimes be difficult for clients with special diets or allergies.  We can typically make modifications to our set menus to accommodate most allergies and can inform guests if certain menu items will not be possible. Because we require our guests to identify any allergies when they book and to contact us the morning of their reservation to pre-select their main course, we are able to have a discussion in advance so that when guests arrive for dinner they can relax and enjoy the experience.  

We do request that when discussing dietary concerns guests clearly identify between a severe dislike, an intolerance and an allergy.  Guests will have the opportunity to provide this information on our online booking form that accompanies dinner reservations made online.  We also ask that guests use terms accurately. We have experienced a high level of guests identifying themselves as gluten free or vegan who then at dinner request items that their diet does not allow. This causes a lot of confusion for staff and can harm those who actually follow such diets. 

Gluten Free

With many traveler having a sensitivity to gluten we have decided to design a number of our menu items to not have gluten including the majority of our main course meals and our soups.  As one of our bakers is gluten intolerant herself, a number of our desserts have gluten free variations available.

Vegetarian & Vegan Menus

Due to tourism volumes being higher than years pre-pandemic, we are finding it more of a challenge to accommodate those following a strict vegan diet and provide the variety of choices guests may desire.  We operate out of a small kitchen with one cook, limited storage space and only two ovens to serve 26 guests per seating, additionally, we are often making meals with modifications for various allergies. Finding the space and the time to produce a separate 3-course meal that does not include any animal products is more challenging now that we are operating at full capacity most nights.  We are able to offer more selection for vegetarians than vegans. If you follow a vegan diet and wish to dine with us, please contact us so we may discuss if what we are able to offer meets your expectations, tastes and is of interest to you for the price point. Please note that because we have limited seating capacity and a short operating season, we do not reduce our price point for our two-hour dining experience for guests wanting alternative menus to our nightly fish and meat dishes. When booking guests can include details on their diet, if you practice a vegan diet, but are not 100% strict and are ok with certain exceptions (ex the use of butter) the information is extremely helpful to so we can best accommodate you. 

 

Example of a 3 course Vegan Menu at the Twine Loft

Please note this may not be your option on the day of your meal

Appetizer

Carrot Orange Soup

Main Course

Lentil Ragout on a Bed of Rice

Dessert

Wild Berry Sorbet

                                                                        

Making a Reservation:

Guests can contact the Twine Loft at 1-709-464-3377 to make a dinner reservation request or email info@trinityvacations.com. You may also use our online booking system to request a reservation.

When emailing please include

1. The primary date you are interested in reserving
and if there are additional dates you would be interested in if we cannot accommodate you for your first choice.

2. Number of people in your party
If you are hoping to book a private reservation for one bubbled group please contact us with as much detail as possible.

3. Dietary restrictions

The Twine Loft is a set menu restaurant and a number of our courses are slow-cooked and prepped throughout the day. Last-minute notifications of dietary restrictions cannot always be accommodated. Please be specific when providing details regarding allergies during the booking process.

If you inform us that you or someone in your party does not eat a specific ingredient let us know if it is because of an allergy or if it is a personal preference.

If someone requires a gluten-free option, please specify if it is because they have Celiac Disease, a strong sensitivity or if gluten is something that is avoided, but eaten sometimes.

If someone in your party is lactose or dairy intolerant/sensitive, please specify if dairy can or cannot be baked into dishes. Specify if the intolerance includes butter as this is an ingredient used in a number of our dishes.

If someone in your party is vegan or vegetarian please use the correct terminology for their diet since vegan and vegetarian meals are prepared differently.

Confirming a request

The Twine Loft will require a minimum of 6 guests to operate on a given evening.  Exceptions may be made for guests staying in Artisan Inn properties.

Once a request is confirmed, a credit card number will be required to hold the reservation. There is a $25 cancellation fee per guest for a reservation cancelled within 22 hours of the reserved dining time and the full meal price is charged when a cancellation is made within 2 hours of the dinner.

sample reservation waiver

A seat at the Twine Loft will range between $60 and $65 plus tax per person.  This means that even if 2 guests request to split a meal, or someone wants to opt-out of a course the price for each seat will remain at full price.

Seating:

Dinner will be served both upstairs and downstairs to maximize the number of people we can safely serve in a night.  Please indicate if someone in the party has mobility concerns and must be seated downstairs.

Like other years, requests for window tables will not be taken.  Accommodating this request for everyone is simply not possible and depending on the table size it could impact our ability to give parties proper distancing from each other.  During these challenging times please respect our staff’s decision on where to seat people and understand that a number of factors are being taken into consideration when deciding this.

Dining with Minors at the Twine Loft:

During the months we offer two sittings all guests under the age of 19 must dine at the 5:15 sitting.  This is because we hold a lounge license so we may serve drinks on the deck, such a license prohibits those under 19 from being in the restaurant after 8:30pm.

We recommend that children are 10 or older to dine in the Twine Loft. Exception may be made if the child or children in your party:

Eat from the regular offered menu at the advertised dining price:
Why we have this policy: Our kitchen is run from 2 household stoves and in one sitting we often need to accommodate gluten free, dairy free vegan and vegetarian special menus in addition to our regular choices. Regretfully we do not have the space to offer special children’s menus in addition to that.   We recognize that children do not eat as much food as adults, however, we have very limited capacity and very low turn over in a night which is why we operate at a set rate. Offering meals for a reduced price under these conditions impacts our abilities to operate as a business.

Remain seated at the table for the duration of the dinner and be able to express themselves at a volume appropriate for an intimate setting. Children may not leave the table between courses to play outside unsupervised and must use headphones if they are using any form of technology with audio at the table or on the deck.
Why we have this policy: Allowing this is the past has unfortunately led to damage of property such as our gardens and the disruption of the experience of other guests on the premises. Please also note that all guests are served their courses at the same time, so requesting to have the delivery of courses delayed or sped up in order to accommodate children needing a supervised break outdoors or requesting food quicker is not possible.  

Accessibility

The first floor of the Twine Loft (the dining room) is wheelchair accessible. We have 1 wheelchair accessible washroom and the waterside deck is wheelchair accessible as well. If you or someone in your party uses a wheelchair, scooter or walker, please inform us in advance and we will arrange for the closest parking spot possible.  

Because our property uses gravel to allow for drainage from higher tides and heavy rain, we recommend guests with wheeled mobility aids take advantage of our closer parking spots for more direct access to the ramp. The ramp is located to the right of the driveway therefore, we recommend the guest requiring the ramp enter and exit their vehicle on the right hand side.   

Should you or someone you are travelling with have a disability, do not hesitate to discuss ways we can better serve you when you make your reservation, or when you are on the premises.  It is our goal to provide the best dining experience to everyone we serve and continuously educate ourselves on best practices.